Accessibility Statement

Our aim

We want everyone to be able to use this website, including people who use screen readers, magnification, keyboard-only navigation or voice control. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

What we have done

• Every page has a skip link, one main heading and a logical heading order.
• All functions work with a keyboard, and the keyboard focus is clearly visible.
• Text and controls meet the AA colour contrast ratios, checked with automated testing.
• Every photograph has a text description, and decorative graphics are hidden from screen readers.
• Form fields have visible labels and clear error messages.
• Links that open a new tab say so to screen readers.
• The photo viewer can be used with a keyboard, closes with the Escape key and returns focus to where you were.
• Moving effects, such as the gentle light flicker on the homepage image, stop if your device is set to reduce motion.
• The site works on phones and tablets and when text is enlarged.

Known limitations

• The embedded Google Map is provided by Google, and we cannot change how it works. The address, directions link and opening hours are also written out on the page.
• This website has been tested with automated tools and by our developer. It has not yet been independently audited.

Tell us about a problem

If you find something hard to use, or you need information in a different format, please call us on 01495 763155 and we will do our best to help. We aim to respond within five working days.

If you are not happy with our response

If you are in Great Britain and are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS). In Northern Ireland, contact the Equality Commission for Northern Ireland.

About this statement

This statement was prepared on 9 November 2026 and will be reviewed whenever the website changes significantly.